Privacy Policy

Welcome to our Privacy Policy.
Your privacy is critically important to us.

Razaki Holdings is located at Uchumi Hse, Aga Khan Walk – Nairobi.

  1. Definitions and Interpretation

Meanings of phrases within this document:

Data – Any information that a user of the website provides to us, through our “Contact Us” page, or through emailing us relating to any person who can be directly or indirectly identified from that information.

We/Us/Our – Razaki Holdings

You/Your – A user of the website

The Website –

It is Razaki Holdings’ policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, “us”, “we”, or “to”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

  • Users Rights

As a user you have the following rights –

  • A right to be informed about our collection and use of personal information;
  • A right of access to the personal information we hold about you;
  • A right to rectification if any personal information we hold about you is inaccurate or incomplete;
  • A right to ask us to delete any personal information held about you unless we are obliged to retain the information for other legal reasons;
  • A right to restrict or prevent the processing of your personal information;
  • A right to data portability (obtaining a copy of your data to re-use with another service or organization);
  • A right to object to the use of your data for particular purposes.


We collect information directly from you when you choose to participate in our offers and programs, or in our mobile applications, call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:

  •  Name
  •  Email address
  •  Postal address
  •  Telephone and/or fax number
  •  Demographic information
  •  Telephone number and recordings when you call our customer service line


We use cookies and other technologies to collect information when you visit our sites, view our online advertisements or promotions. The following are examples of information we may collect with these technologies:

  • Information about your device browser and operating system.
  • IP address.
  • Web pages you view.
  • Links you click.
  • Razaki Holdings emails you open.


We use the information we collect to provide you products, offers and services, to deliver to you advertisements, offers or other content tailored to your interests. The following are examples of how we may use the information we collect:

  • • Answer your questions or respond to your requests.
  • • Develop new products and services.
  • • Send you email and/or direct mailer messages with information about Razaki Holdings brands and other content we think may be of interest to you.
  • • Telephone you about Razaki Holdings brands and other content we think may be of interest to you.
  • • Personalize your experience on our websites by presenting products and information tailored to you.

Website Visitors

Like most website operators, Razaki Holdings collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Razaki Holdings’ purpose in collecting non-personally identifying information is to better understand how Razaki Holdings’ visitors use its website. From time to time, Razaki Holdings may release non-personally-identifying information in the aggregate, e.g. by publishing a report on trends in the usage of its website.

Razaki Holdings also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on to blog posts. Razaki Holdings only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Razaki Holdings’ websites choose to interact with Razaki Holdings in ways that require Razaki Holdings to gather personally-identifying information. The amount and type of information that Razaki Holdings gather depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at  to provide a username and email address.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of utmost interest to you. This Privacy Policy covers the use of cookies by Razaki Holdings and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services. uses Google AdWords for remarketing uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Aggregated Statistics

Razaki Holdings may collect statistics about the behavior of visitors to its website Razaki Holdings may display this information publicly or provide it to others. However, Razaki Holdings does not disclose your personally-identifying information.


To enrich and perfect your online experience, Razaki Holdings uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Razaki Holdings uses cookies to help Razaki Holdings identify and track visitors, their usage of and their website access preferences. Razaki Holdings visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Razaki Holdings’ websites, with the drawback that certain features of Razaki Holdings’ websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Razaki Holdings’ use of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, Razaki Holdings may change its Privacy Policy from time to time, and in Razaki Holdings’ sole discretion. Razaki Holdings encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

We will address your concerns and attempt to solve the problem to your satisfaction.

Credit & Contact Information

 If you have any questions about this Privacy Policy, please contact us via phone or email

Tel: 0722 283 120

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